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7 customer relationship management mistakes that could lose you business

7 customer relationship management mistakes that could lose you business

  • Post published:July 23, 2014
  • Post category:Marketing

Brilliant! A new customer has just say 'yes' to working with you. Now what? Most people dive straight into doing the work, keen to do a great job. That is the key thing to remember, isn't it?

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business development (1) client communication (1) creative problem solving (3) crisis communications (1) crm (1) customer relationship management (2) innovation (1) innovation capabilities (2) innovation climate (4) innovation in a crisis (1) key account management (1) leading innovation (2) learning creativity (1) marketing investment (1) marketing measurement (1) marketing planning (10) marketing ROI (4) outsourced marketing (1) strategic marketing (2) sustainable marketing (1)

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