Building a marketing plan – six steps to woo your clients
Ask and answer these six questions and make sure your marketing plan and activities have what it takes to win your prospects’ hearts.
7 customer relationship management mistakes that could lose you business
Brilliant! A new customer has just say 'yes' to working with you. Now what? Most people dive straight into doing the work, keen to do a great job. That is the key thing to remember, isn't it?